We get lots of questions about our clergy wear, which is so lovely to see interest in our pieces. So, I've put together a 'Questions and Answers' of the most frequently asked questions we get to help others that may also have questions. If you can’t find your answer below, please do get in touch.
How long will my order take? Our lead times can be found in our Delivery Information. Please note the timings do change from time to time depending on how many clergy wear orders we have in at the time. We manufacture all our clergy wear in our Worcestershire workshop.
You will receive an email when we ship, it should be with you 1-3days after we sent the shipping email.
How can I try your tops on before I buy? If you’re living in the UK, you can either find us at a college clerical fair event (these normally run between January and April). You can also book a fitting in our shop at Mill Farm Country Retail, Stanford Bridge, Worcestershire, WR6 6SP. Fittings can be booked Tuesday-Saturday 10-4pm (just let us know time/date and what size/style you would be interested in trying on) via our Contact Form.
Can I return my item for a refund or exchange? Unfortunately, due to all our clergy tops being custom made to your requirements we cannot accept returns, however if you have made a small mistake with your order that could be altered, we offer an alteration service. So, if you’re wanting the collar to be made slightly bigger or smaller, the top to be smaller or short we can do this at £10 per top plus the postage price to return it to you. If we have made a mistake with you order however, do get in touch and we'll rectify it.
What is your sizing like, I'm not sure if I would be a size 14 or a 16? You can find all our top measurements in each garment; these are in inches from a flat garment (you can then compare these to other tops you like the fit of at home). I would say our sizing is a loose fit.
How do I know what my collar size is? Your neck size is the measurement in inches around the bottom of your neck, you will then need to add 1inch to your next measurement to get your collar measurement. e.g., If your neck measures 14" your collar size would be 15". It really pays to take your time on your collar size as it fits so close to your neck it will be very noticeable to you if it's slightly too big or small.
I am very tall and don't want the top to be too short? You can customise a tops length specific to your needs if you’re a petite or tall person. For example, we add 3inches in the body length for a taller person and we also have an option to make the sleeves longer if needed.
Do you make garments over a size 24? We have made custom orders sizes to 30, but due to the technical specifications that apply to these garments, there may be an additional surcharge. If you get in contact with the size details, we can assist you.
What do the different collar finishes look like at the back? See picture below of our various back neck finishes. Our standard back neck is loops and heart buttons with a keyhole opening at the back. We can also do rounded coconut buttons and a fully closed back. The last picture is the tonsure.
Go back to Clergy Collection Page
